Program and Project Management

What is the role of the Project Management Office (PMO) in a project?

• To provide direction and application knowledge

• To ensure project teams work well together and address issues

• To analyze requirements and convert them into solutions

• To create a strong foundation for the ERP implementation

What is the difference between program management and project management?

• Program management is strategically focused, whereas project management is tactically focused

• Program management is tactically focused, whereas project management is strategically focused

• Program management is focused on implementation, whereas project management is focused on business goals

• Program management is focused on business goals, whereas project management is focused on implementation

What is the role of Module Experts in an ERP implementation?

• Provide coordination and facilitation of communications

• Analyze requirements and convert them into solutions

• Provide leadership and functional expertise

• Provide direction and application knowledge

What is the critical success factor related to the decision-making process in a project implementation?

• Change Management

• Teamwork

• Well-defined decision-making process

• Project Scope

What is the implication for management in the success or failure of a project?

• The skills and abilities of the PMO are the most important factor

• The PMO needs to be sure that management is always informed and up to date on the project status

• The PMO must monitor a number of activities and issues throughout the length of the implementation

• The PMO must address daily project priorities

What is scope creep in a project implementation?

• Changes requested that are not in the initially defined project scope

• Changes requested that are within the initially defined project scope

• Changes requested by the PMO

• Changes requested by the project team

What is the main responsibility of the project and program managers in an ERP implementation?

• To manage the risks involved in the project implementation

• To provide direction and application knowledge

• To communicate the importance and significance of the project to the entire organization

• To work together closely during the implementation

What is the main focus of the PMO in an ERP implementation?

• To address daily project priorities

• To provide direction and application knowledge

• To identify/monitor the critical success factors of an ERP implementation

• To manage the risks involved in the project implementation

What is the significance of risk management in project implementation?

• To ensure project teams work well together and address issues

• To manage the risks involved in the project implementation

• To communicate the importance and significance of the project to the entire organization

• To provide direction and application knowledge

What is the primary responsibility of the project manager in a project implementation?

• To create a strong foundation for the ERP implementation

• To manage the risks involved in the project implementation

• To provide direction and application knowledge

• To ensure project teams work well together and address issues