Hotel Course - Reviewing Session 5 -Asking for and offering help

Organize these options into the right categories

Groups:

(a) Offering help

,

(b) Accepting help

,

(c) Refusing help

• May I assist you?

• No thank you.

• How can I be of assistance?

• How may I be of service?

• Can I help you?

• Yes, would you mind...

• All good.

• Yes please.

• I'm fine.

• No need.

• Yes, could you...

Organize these options into the right categories

Groups:

(a) Asking for help

,

(b) Agreeing to help

,

(c) Refusing to help

• I am very sorry, I don't have enough time.

• Could you help me please?

• Absolutely.

• I'm so sorry, I can't.

• No problem.

• Would you mind assisting me?

• Of course!

• Sure!

• May I get some help?

• Can you please help me?

​ (a)   you mind helping me?

​ (b)   you help me?

​ (c)   I get some assistance please?

• Would
• Can
• May

​ (a)   I help you?

Can I be of ​ (b)   ?

Can I ​ (c)   you?

• May
• service
• assist

Which of these is a way of...

accepting help?

• I'm fine, thank you.

• Do you mind helping me?

• No problem.

• Yes please!

Which of these is a way of...

refusing help?

• I'm fine, thank you.

• Do you mind helping me?

• No problem.

• Yes please!

Match the sentences with the same meaning.

• May I help you?

• Can I be of assistance?

• Yes, do you mind...?

• Do you mind assisting me?

• Could I get some help please?

• Yes please.

• I'm fine.

• Absolutely!

• Of course!

• All good.

Match the synonyms:

• assistance

• service

• thank you

• thanks

• Could

• Can

• certainly

• help (verb)

• assist

• sure

Reorder the following

• be

• service?

• of

• I

• Can

Reorder the following

• me?

• mind

• Would

• you

• helping