Knowledge Management

Knowledge management is the deliberate and ............ coordination of an organization’s people, technology, processes, and organizational structure to add value through reuse and innovation.

• Sequence

• Systematic

• Structure

• All True

One of the significant types of knowledge captured in some tangible form, such as words, audio recordings, or images, is called.

• Implicit

• Tacit

• Explicit

• All True

Significant types of knowledge, like difficulty articulating and putting into words, text, or drawings, tend to reside within the heads of knowers.

• Implicit

• Tacit

• Explicit

• All True

Build knowledge, hold knowledge, pool knowledge, and use knowledge were which parts of the KM theory cycle?

• Zack KM Cycle

• Bukowitz and William KM Cycle

• Wiig KM Cycle

• Carlile and Rebentisch Knowledge Transformation Cycle

Storage, retrieval, and transformation were which parts of the KM theory cycle?

• Zack KM Cycle

• Bukowitz and William KM Cycle

• Wiig KM Cycle

• Carlile and Rebentisch KM Cycle

The components of Knowledge Management

• Containers

• Community

• Content

• All True

The critical factor behind the successful track record in innovation of Japanese enterprises stems from.

• Knowledge Management to Tacit-Driven Approach

• Tacit-Driven Approach to Knowledge Management to Information

• Tacit-Driven Approach to Knowledge Management

• All True

Based on the Nonaka and Takeuchi Knowledge Spiral Model, A process that gives a visible form to tacit knowledge and converts it to explicit knowledge is

• Internalization

  (explicit-to-tacit)

• Socialization

  (tacit-to-tacit)

• Combination

  (explicit-to-explicit)

• Externalization

  (tacit-to-explicit)

Based on the Nonaka and Takeuchi Knowledge Spiral Model,

A process of sharing knowledge face-to-face naturally is

• Internalization

  (explicit-to-tacit)

• Socialization

  (tacit-to-tacit)

• Combination

  (explicit-to-explicit)

• Externalization

  (tacit-to-explicit)

Look at the picture. Who created the knowledge management model?

• All Wrong

• Stankosky and Baldanza’s KM Model

• McAdams and McCreedy KM Model

• Nonaka and Takeuchi KM Model