Appointment Etiquette Quiz

When is the best time to schedule an appointment to ensure both parties are prepared?

• At least a week in advance

• The day before

• An hour before

• On the spot

What should you do if you're running late for an appointment?

• Cancel the appointment

• Inform the other party as soon as possible

• Ignore the situation

• Reschedule for another day

How early should you arrive for an appointment?

• 5 minutes early

• Exactly on time

• 15 minutes early

• 30 minutes early

What is the most respectful way to cancel an appointment?

• Send a text message an hour before

• Cancel without providing a reason

• Give as much notice as possible and explain the reason

• Have someone else cancel for you

Why is it important to respect appointment times?

• It shows professionalism

• It prevents scheduling conflicts

• It demonstrates respect for the other person's time

• All of the above

What should you do if you need to reschedule an appointment?

• Wait for the other party to notice you're not there

• Reschedule at the last minute

• Offer several alternative dates/times

• Do not offer to reschedule

How should you handle scheduling appointments for a group?

• Choose a time and expect everyone to be available

• Discuss and agree on a time that works for everyone

• Schedule multiple meetings at different times

• Only schedule with the most important members

What is a polite way to remind someone of an upcoming appointment?

• Call them multiple times a day before the appointment

• Send a reminder email or message a day or two before

• Wait for them to remember on their own

• Remind them an hour before the appointment

What should you do if someone consistently cancels appointments at the last minute?

• Refuse to schedule with them again

• Discuss the issue with them directly

• Ignore the behavior

• Cancel your appointments with them as well

Why is it important to confirm an appointment a day or two before it's scheduled?

• To ensure both parties remember the appointment

• To make any necessary adjustments to the schedule

• To confirm the location and time

• All of the above