Lesson 2

(1) Which one is not the correct coupon status of a ticket?

• A) OPEN FOR USE

• B) REFUND

• C) CANCEL

• D) EXCHANGE

2) Which of the following paper ticket coupon should be uplifted by check-in agent?

• A) Flight coupon

• B) Agent coupon

• C) Aduit Coupon

• D) Passenger Coupon

What is the limitation of the ticket if endorsement / restriction column shows

"VALID ON FLT DATE SHOWN ONLY"

• A) Date of travel can be changed without any rebooking penalty

• B) Date of travel can be changed with HKD 1000 rebooking penalty

• C) Can change to other airline

• D) Ticket cannot be changed in any circumstances

(4) What is the meaning of code "HK" in a ticket?

• (A) Airport departure tax

• B) Fuel and security surcharge

• C) Airport facility

  construction fee

• D) Ticket total fare

(5) What is the meaning of code "I5" in a ticket

• A) Airport departure tax

• B) Fuel and security surcharge

• C) Airport facility construction fee

• D) Ticket total fare

(6) What is the meaning of code "G3" in a ticket

• A) Airport departure tax

• B) Fuel and security surcharge

• C) Airport facility construction fee

• D) Ticket total fare

(7) Which of the following information may be indicated in passenger locator (RLOC)

• A) Passenger Name

• B) Ticket Number

• C) Agent Contact

• D) All of the Above

(8) Decode ticket status of "HK" in the booking locator or ticket status

• A) Waitlist

• B) On Request

• C) Cancel

• D) Confirm