Traiter une réclamation
Authored by Frédéric Grosset
Business
Professional Development
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8 questions
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1.
FILL IN THE BLANK QUESTION
45 sec • 2 pts
_______ chaque réclamation au _______.
2.
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1 min • 3 pts
__________ la _______ et l'_____ de celle-ci.
3.
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1 min • 3 pts
__________ la plainte avec des ______ ______.
4.
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45 sec • 2 pts
________ une action _________.
5.
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1 min • 2 pts
_____ une échéance ________.
6.
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30 sec • 1 pt
Agir ____________.
7.
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1 min • 2 pts
I_______ le _____t.
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