Practice 06

How many steps does the sales process have?

• Six
• Five
• Four
• Seven

The first step of the sales process is:

• Prospecting
• Preparation
• Presentation
• Closing

The second step of the sales process is:

• Prospecting
• Preparation
• Presentation
• Handling objections

The third step of the sales process is:

• Preparation
• Approach
• Presentation
• Handling objections

The fourth step of the sales process is:

• Approach
• Presentation
• Handling objections
• Closing

The fifth step of the sales process is:

• Approach
• Presentation
• Handling objections
• Closing

The sixth step of the sales process is:

• Approach
• Presentation
• Handling objections
• Closing

The seventh step of the sales process is:

• Presentation
• Handling objections
• Closing
• Follow-up

Which is the correct definition of prospecting?

• In this stage, you find potential customers and determine whether they have a need for your product or service—and whether they can afford what you offer.
• In this stage, you make first contact with your client.
• In this stage, you actively demonstrate how your product or service meets the needs of your potential customer.
• In this stage, you get the decision from the client to move forward.

Which is the correct definition of the approach step?

• In this stage, you find potential customers and determine whether they have a need for your product or service—and whether they can afford what you offer.
• In this stage, you make first contact with your client.
• In this stage, you actively demonstrate how your product or service meets the needs of your potential customer.
• In this stage, you get the decision from the client to move forward.