KYC Mar-1

If the user has uploaded a Digilocker document or Unlisted document 2 times and not answering the call. what is the next process?

• Send mail via FD

• Send ikigai email

• block the account

• verify the account

The FD ticket was already handled and the Document name is matching with the marrow account name. What is the next step?

• verify the account

• block the account

• not sure

• change it to NV

What is the TAT for the verification?

• 24 hours

• 48 hours

• 12 hours

• 2 hours

User has uploaded state mismatch Aadhar card
please provide all the steps a) First attempt, B) Second attempt

If you want to change the Marrow logo, how should it look?