SSG104 -TỔNG

Formal groups are used to

• a.organize and distribute work

• b.work independently

• 
  c.make things more clearly

• 
  d.feel like family

Team characteristics should include one of following factors

• A.Interaction

• B.Short-term relation

• 
  C.Act independently

• 
  D.Unreacted members

When do you need to work alone?

• A.Highly complex tasks or problems

• 
  B.Minimum discretion is required

• 
  C.High level of choice and uncertainty

• 
  D.Decisions by consensus are essential

How many people does "a span of control" structure averagely have in their team?

• A.3

• B.5

• 
  C.7

• D.10

Who do staffs report to in a matrix team?

• A.Single manager

• 
  B.Different managers

• C.General manager

• D.CEO of the organization

A team is called contract team if

• A.Team members have other duties to perform in their normal functional units

• B.Team retains their responsibility for both their daily work and project work

• C.Team members report to different managers

• 
  D.Team is brought in from outside in order to do project wor

What is Social Value Orientation (SVO)?

• A.People prefer to organize and distribute work between themselves

• B.People's preferences when dividing resources between themselves and others

• 
  C.People dislike others' work and try to prove their outcome is much better

• D.People are not cooperative and tend to work alone

Andrew is a good listener and he always tries to understand what people think and why people feel in their own way. Andrew has ability of

• A.empathy

• B.considerable skills

• C.caring

• D.interdependence

Which one is the key component in cooperation?

• A.Honesty

• B.Hard working

• 
  C.Generosity

• 
  D.Trust

What is one of disadvantages having large group?

• A.Overestimate their abilities

• B.Rank themselves above average

• 
  C.More involvement

• D.Reduce communication