employability skills SW L6 S23

Grooming is a term associated with?

• Time management

• Problem solving

• Neat and clean appearance

• Self-management

In comparison to small group communication, in an organization communication;

• Feedback is easier and more immediate

• Communication roles are more formal

• Messages can be better adapted to the specific needs of the receiver.

• People are closer to one another in space.

Which among the following is not a language skill?

• Listening

• Negotiation

• Speaking

• Writing

Work reporting and leaving time is a private and personal matter that should not be discussed by anyone at place of work?

• True

• False

Skimming is done through the following except?

• Noting bold prints.

• Reading just few words.

• Reading to find specific information.

• Familiarizing with reading materials.

Which of the following is the best definition of empathy?

• Feeling what someone else is feeling.

• Feeling sorry for another.

• Feeling sympathy for another.

• Feeling that you want to help another.

Which of the following is not a self-management skill?

• Problem solving

• Bargaining

• Understanding self

• Confidence building

The best way to negotiate a good outcome is to

• Play hardball.

• Master tactics.

• Prepare thoroughly.

• Help your counterpart get what s/he wants.

What is the key difference between sympathy and empathy?

• Sympathy involves feeling sorry for another, while empathy involves feeling what someone else is feeling.

• Sympathy involves feeling what someone else is feeling, while empathy involves feeling sorry for another.

• Sympathy involves wanting to help another, while empathy involves feeling what someone else is feeling.

• Sympathy involves feeling what someone else is feeling, while empathy involves wanting to help another.

What is an effective strategy for successful negotiation?

• Play hardball and use aggressive tactics.

• Master negotiation tactics and techniques.

• Thoroughly prepare and help your counterpart get what they want.

• Be passive and agree to all terms proposed by the other party.