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What type of software is used to track customer interactions, analyze purchase behavior, and identify target audiences in the internal business environment?

• Financial modeling software

• Accounting software

• Market research software

• CRM systems

Which tool is highlighted for providing data insights to small and medium-sized enterprises (SMEs) in the Philippines?

• Ph-CERT

• Impact.PH

• StratX.ai

• PayMaya

What technology is used by Globe Telecom to track the activities of other telecommunication companies in the Philippines?

• Impact.PH

• Ph-CERT

• Social listening platforms

• Competitive benchmarking platforms

Which tool is used by Jollibee Foods Corporation to facilitate communication and decision-making across different departments?

• Trello

• Asana

• Monday.com

• Microsoft Teams

What type of software is used to track key performance indicators aligned with strategic objectives in reviewing strategy effectiveness?

• Benchmarking tools

• Performance Management Software

• Customer Satisfaction Surveys

• A/B testing tools

What technology is used by Ayala Corporation to identify and mitigate potential risks associated with their investments?

• Quantum computing

• Blockchain

• AI-powered risk management tools

• Ph-CERT

What element focuses on the organization and management of paper-based filing systems?

• Element 1: Internal Business Environment

• Element 2: External Business Environment

• Element 3: Define and Implement Business Strategies

• Element 1: Maintain information systems

What is a key practice within Element 1: Maintain information systems?

• Establishing new files

• Identifying and managing inactive/dead files

• Updating reference and index systems

• Maintaining information and filing systems

What is a skill commonly focused on in applied business technology courses?

• Understanding how to monitor and maintain computer systems

• Understanding how to interpret travel documentation

• Understanding how to process air travel documentation

• Understanding how to maintain paper-based filing systems

What is a key practice within Element 1: Interpret Information Required for Processing Non-Air Travel Documentation?

• Confirm Bookings & Costs

• Identify Products & Services

• Interpret Reservation Data

• Identify Deadline