Communication skills quiz SW L5 S23

Which of the following is not a formal type of communication pathway?

• Vertical communication.

• Grapevine communication.

• Upward communication.

• Horizontal communication.

Which among the following is not a type of interview?

• Face-to-face interview

• Panel interview

• Text interview

• Telephone interview

Which is not a significance of a communication strategy among the following?

• Improves workplace communication.

• Sparks innovation.

• Improves employee productivity.

• None of the above.

Among the following steps in communication strategy development, which one comes first?

• Revision.

• Implementation.

• Analysis.

• Evaluation.

Among the following, which one should not be considered when evaluating a communication strategy?

• Reach metrics.

• Impact metrics.

• Activity metrics.

• None of the above.

One of the following is not a reason to have communication paths in an organization. Which one?

• To promote ownership and collegiality.

• To promote equity and fairness.

• To promote effectiveness of the employees.

• None of the above.

Why are interviews important for job opportunities?

• Increase goodwill.

• Both interviewee and interviewer get to know each other well.

• Chance to know more about the personality of the interviewee.

• All of the above.

Which of the following communication pathways in wrongly defined?

• Downward communication-from bottom to top.

• Horizontal communication-between departments of the same level

• Grapevine-lateral communication

• Upward communication-from top to bottom

How can you establish a communication pathway in an organization?

• Planning a budget.

• Measuring the effectiveness of the pathways.

• Improving horizontal and vertical communications.

• All of the above.

Which metric is crucial for evaluating the impact of a communication strategy?

• Reach metrics.

• Activity metrics.

• Engagement metrics.

• None of the above.