Seller Upskill Training
Authored by Laila Latif
English
Professional Development
Used 2+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • Ungraded
Are you ready?
No
ermmm
Yup!
50/50
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Select the Correct Reason Code for MY - Content (Non GI) (Select All Applied)
Penalty Point [Appeal]
Pending / Under Review / Blacklisted
Misleading Price/Price Spam Cases
IPR/Counterfeit Cases/ Censoring
3.
DRAW QUESTION
3 mins • 1 pt
What is Currency symbol?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How Can a Seller Submit Penalty Appeal?
Contact CS Shopee
Seller Centre
Seller Education Hub
5.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
How to check if qualify to join the Preferred+ Seller Programme?
(a)
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The FIRST (1) Case Criteria Checklist for Overcharged Shipping Fee (OSF) is ESCROW PAID
NO
YES
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Seller : CB orders
Order Status: Completed (1st March 2024)
The seller is inquiring about why Parcel has delivered but has not yet received payment?
Advice seller that payment will be released within 3-5 working days (excluding weekends and public holidays)
Escalate to “MY - L3 Logistics (General)” in IHS
Advice seller that payment will be released within 1-3 working days (excluding weekends and public holidays)
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