LISTENING PROBLEM SOLVING

What is analytical listening also called?

• Reflective listening

• Passive listening

• Critical listening

• Selective listening

What is the first stage in the process of analytical listening?

• Responding stage

• Evaluating stage

• Receiving stage

• Understanding stage

What is the purpose of the evaluating stage in analytical listening?

• To segregate information

• To critically examine details

• To generate meaning

• To provide feedback

What is the final stage in the process of analytical listening?

What is the first step in solving a problem according to the American Society for Quality?

• Implement and follow up on the solution

• Evaluate and select an alternative

• Generate alternative solutions

• Define the problem

What is the main issue or concern that must be addressed in a particular text?

What allows the listener to provide verbal and/or non-verbal feedback and responses based on the listening contexts?

What allows the listener to check if they are able to hear clearly the sounds and other sound points?

• Receiving stage

• Understanding stage

• Remembering stage

• Evaluating stage