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Salesforce CRM Masterclass

Authored by Mounica Srinivas

Other

Professional Development

Used 2+ times

Salesforce CRM Masterclass
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18 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary purpose of Salesforce CRM?

A) Project management

B) Customer relationship management

C) Financial accounting

D) Inventory management

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which feature is a key capability of Salesforce CRM?

A) Spreadsheet calculations

B) Video editing

C) Lead management

D) 3D modeling

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a common type of data stream in CRM?

A) Changing Dimensions Type

B) Audio stream

C) Video stream

D) Data backup

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of assigning permissions to administrators and users in

CRM?

A) To restrict access to confidential information

B) To enhance the system's graphical interface

C) To increase the system's processing speed

D) To reduce the system's storage requirements

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can users be given access to CRM Analytics?

A) By creating a permission set for CRM Analytics users

B) By increasing their internet bandwidth

C) By providing them with additional hardware

D) By training them in data analysis

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the significance of deployment status for custom objects in Salesforce CRM?

A) It determines the object's visibility in the system

B) It affects the object's color scheme

C) It controls the object's audio notifications

D) It changes the object's font style

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What action can be taken to manage large amounts of data in custom objects?

A) Truncate custom objects

B) Increase the object's size

C) Add more colors to the object

D) Play music in the background

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