PE2 (LEC) Week 5 - 6 Knowledge Management Processes

What does the knowledge application stage involve?

• Making knowledge available to others within the organization

• The generation of new knowledge through activities such as research, development, and experimentation

• The use of knowledge to support decision making, problem solving, and innovation

• The collection, codification, and storage of knowledge

What is the life cycle of knowledge management?

• Knowledge capture, knowledge sharing, knowledge application, knowledge evaluation, and knowledge creation

• Knowledge evaluation, knowledge sharing, knowledge creation, knowledge capture, and knowledge application

• Knowledge sharing, knowledge capture, knowledge application, knowledge creation, and knowledge evaluation

• Knowledge creation, knowledge capture, knowledge application, knowledge evaluation, and knowledge sharing

What does the knowledge sharing stage involve?

• The use of knowledge to support decision making, problem solving, and innovation

• The collection, codification, and storage of knowledge

• Making knowledge available to others within the organization

• The generation of new knowledge through activities such as research, development, and experimentation

Why is the knowledge creation stage important in the KM life cycle?

• To minimize decision-making

• To eliminate existing knowledge

• To limit innovation

• To identify new sources of knowledge

What is an example of tacit knowledge?

• Written procedures

• Mathematics

• Manuals

• Cooking

What does the knowledge capture stage involve?

• The use of knowledge to support decision making, problem solving, and innovation

• The generation of new knowledge through activities such as research, development, and experimentation

• Making knowledge available to others within the organization

• The collection, codification, and storage of knowledge

What is tacit knowledge?

• Knowledge that is personal and context-specific

• Knowledge that can be easily communicated

• Knowledge that is implicit, subjective, and difficult to articulate or codify

What is explicit knowledge?

• Knowledge that can be easily communicated

• Knowledge that is personal and context-specific

• None of the above

• Knowledge that is implicit, subjective, and difficult to articulate or codify

What is an example of explicit knowledge?

• Intuition

• Personal experience

• Cooking

• Mathematics

Why is artificial intelligence and machine learning important for knowledge management?

• To limit knowledge sharing among employees

• To promote the use of only one technology tool for knowledge management

• To automate knowledge management processes, such as knowledge extraction, categorization, and recommendation

• To hinder decision-making and innovation