Business Letter Quiz

What is a personal-business letter?

• A letter sent from a business to an individual.

• A letter sent from an individual to a business, using the individual's home address.

• A letter sent from one business to another business.

• A letter sent from an individual to another individual.

What usually consists of a business letterhead?

• The individual's name, address, and signature.

• The business's slogan, mission statement, and values.

• The business's name, address, phone/fax/email, and logo.

• The recipient's contact information and relationship to the sender.

What is the 'Salutation' in a letter?

• The initials of the typist

• The greeting of the letter

• The address of the person receiving the letter

• The handwritten signature of the author

What is the recommended margin size for the top (TM) when formatting a letter in Block Style?

• 1 inch

• 2 inches

• 1.5 inches

• 3 inches

In Block Style letter formatting, where should all parts of the letter be keyed?

• At the center of the page

• At the right margin

• At the left margin

• Indented

What is the standard font size recommended for Block Style letter formatting?

• 10 point

• 12 point

• 14 point

• 16 point

What is the correct order for the parts of a block style letter from top to bottom?

• Return address, Letter address, Date, Body, Complimentary Close, Enclosure notation, Copy Notation

• Letter address, Return address, Date, Body, Complimentary Close, Enclosure notation, Copy Notation

• Return address, Date, Letter address, Body, Complimentary Close, Copy Notation, Enclosure notation

• Date, Return address, Letter address, Body, Enclosure notation, Complimentary Close, Copy Notation

Where is the return address located in a personal-business letter with mixed punctuation?

• Below the dateline

• Above the dateline

• Below the salutation

• At the end of the letter

What punctuation is used after the salutation in a personal-business letter with mixed punctuation?

• A comma

• A period

• A colon

• A semicolon

What does the letterhead of a business letter consist of?

• The business' return address only

• The business' name, address, phone/fax/email, and logo

• The recipient's name and address

• The date and subject of the letter