
Roles of a Server
Authored by Lincoln Marquis
Other
9th Grade
Used 11+ times

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21 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first role of a server?
Take the order.
Serve the order.
Greet customers.
Sell the menu.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT a role of a server?
Transmit the order.
Prepare the food.
Take and serve beverage order.
Sell the menu.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first step a server should do after following up with the customer?
Reset the table.
Present the check.
Clear the table.
Handle the payment.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should a server do right before resetting the table?
Follow up with the customer.
Clear the table.
Calculate the check.
Handle the payment.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why should open-ended questions be used when selling the menu?
To encourage a "yes" or "no" response
To make the conversation shorter
To give the customer more choices
To avoid "yes" or "no" answers
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does upselling refer to in the context of selling the menu?
Offering discounts on the menu items
Suggesting a smaller portion size
Suggesting a larger size or better quality
Providing a free item with a purchase
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you give to your customers when taking their order?
A discount
A position number and write down the table number
A free meal
An incorrect order
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