Roles of a Server

Roles of a Server

9th Grade

21 Qs

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Roles of a Server

Roles of a Server

Assessment

Quiz

Other

9th Grade

Practice Problem

Medium

Created by

Lincoln Marquis

Used 11+ times

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21 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first role of a server?

Take the order.

Serve the order.

Greet customers.

Sell the menu.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a role of a server?

Transmit the order.

Prepare the food.

Take and serve beverage order.

Sell the menu.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step a server should do after following up with the customer?

Reset the table.

Present the check.

Clear the table.

Handle the payment.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should a server do right before resetting the table?

Follow up with the customer.

Clear the table.

Calculate the check.

Handle the payment.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why should open-ended questions be used when selling the menu?

To encourage a "yes" or "no" response

To make the conversation shorter

To give the customer more choices

To avoid "yes" or "no" answers

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does upselling refer to in the context of selling the menu?

Offering discounts on the menu items

Suggesting a smaller portion size

Suggesting a larger size or better quality

Providing a free item with a purchase

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you give to your customers when taking their order?

A discount

A position number and write down the table number

A free meal

An incorrect order

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