8202L3CHPPT5

What must a heating system design comply with?

• Only the customer's requests

• Only the designer's preferences

• The regulations in force

• The cheapest materials available

Why is an initial conversation with the customer essential for a plumber?

• To schedule installation dates

• To assess their needs

• To negotiate the service charges

• To provide transportation details

What is the purpose of a site survey in plumbing services?

• To determine the plumber's qualifications

• To establish the need for transportation

• To establish whether it is a new installation or replacement of an existing appliance

• To assess the risk of working at heights

How does a conversation with the customer help inform a plumber about the likely demand based on the dwelling?

• By discussing the local weather conditions

• By determining the customer's technical skills

• By learning about how many people live in the dwelling and their lifestyles

• By understanding the customer's taste in interior design

When outlining considerations of a job to a customer, what must an engineer always be able to describe effectively about a new appliance?

• Its color and design

• Its cost-effectiveness

• Its brand and model

• Its weight and size

If a customer is upgrading from a conventional boiler with gravity supply to a new wall mounted high efficiency sealed system boiler and an unvented cylinder, what must the engineer be able to explain?

• The complexity of the installation process

• The color options available for the new system

• How savings can be made

• The warranty period of the new system

When replacing a bath with a shower, what must be explained in relation to the potential savings?

• The time saved during bathing

• Water usage and its efficiency with respect to the carbon footprint

• The brand of the shower

• The aesthetics of the shower

When responding to a customer's needs in plumbing, which of the following is important to refer to for conveying the correct information?

• Cooking recipes

• Building Regulations

• Music charts

• Fashion magazines

Which regulations should be referred to regarding the installation and use of gas systems and appliances?

• Traffic Regulations

• Gas Safety Installation and Use Regulations (GSIUR)

• Internet Usage Regulations

• Sports Safety Regulations

What standards are important to consider in the plumbing industry to ensure compliance?

• British and European Standards

• American and Asian Standards

• African and Antarctic Standards

• North and South American Standards