Consumer Protection Act, 2002 Quiz

According to the Consumer Protection Act, 2002, what is prohibited in the context of unfair business practices?

• Providing discounts on services

• Making false, misleading, or deceptive statements

• Offering a wide range of services

• Complying with all customer requests

What must a travel counsellor do before charging a counselling fee or service charge?

• Inform the customer about the fee and the conditions for refunds

• Provide a discount on the next purchase

• Charge the fee without notification

• Offer additional services for free

If a registrant's advertising violates the Act, what power does the Registrar have?

• To ignore the violation

• To provide a bonus to the registrant

• To order that the advertising be immediately stopped and a correction published

• To increase the advertising reach

What happens if a registrant appeals a false advertising order?

• The order is immediately dismissed

• The Tribunal may grant a stay until the Registrar's order becomes final

• The appeal is not allowed

• The advertising must continue until the appeal is over

What must be included as part of the all-in price charged to the customer?

• Only the base price of the service

• Counselling fees and service charges

• Optional tips for the service provider

• A complimentary gift