KYC Mar 08

First time user has uploaded a Adhar card, State is mentioned as Andra Pradesh we have rejected the document because of state mismatch. Second attempt user has uploaded AP DL what is the next step?

• Verify the account

• ask for alternate/ Updated doc

• change the KYC status to NV

• Block the account

In the document user name is mentioned as "Soumya P" in the Marrow account "Sou P" what is the next step.

• Edit the name as per the document and verify the account

• block the account

• chnage it to KVM

• chnage it to NV

In the uploaded document user name is "Rama" but in the Marrow account "Ravi" what is the next step

Please list down all the Ikigai checklist and document checklist.

Now User has uploaded a Xerox copy document. In previous attempt original document is uploaded what is the next step.

• Verify the acount

• Verify the acount checking the details on the old document

• block the acount

• Ask for original/ Alternate doc