KYC Mar 08

First time user has uploaded a Adhar card, State is mentioned as Andra Pradesh we have rejected the document because of state mismatch. Second attempt user has uploaded AP DL what is the next step?

• Verify the account

• ask for alternate/ Updated doc

• change the KYC status to NV

• Block the account

In the document user name is mentioned as "Soumya P" in the Marrow account "Sou P" what is the next step.

• Edit the name as per the document and verify the account

• block the account

• chnage it to KVM

• chnage it to NV

In the uploaded document user name is "Rama" but in the Marrow account "Ravi" what is the next step

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Please list down all the Ikigai checklist and document checklist.

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Now User has uploaded a Xerox copy document. In previous attempt original document is uploaded what is the next step.

• Verify the acount

• Verify the acount checking the details on the old document

• block the acount

• Ask for original/ Alternate doc