Topic 9

It is Black Friday. Several people are waiting outside the popular electronics store for someone to unlock the doors. These people constitute a(n) ________.

• A) formal group

• B) informal group

• C) social group

• D) crowd

Which of the following is an example of a formal group?

• A) People who assemble in the company library to read.

• B) A group of employees attending a colleague's wedding.

• C) A functional department in an organization.

• D) A group of employees who meet after work to play basketball.

David supervises a group of employees who work towards achieving organizational goals. This group can be called a ________.

• A) self-managed team

• B) task group

• C) command group

• D) cross-functional team

Every summer ABC Corp. hosts a picnic for employees and their families. The group that plans and makes all the arrangements for this event would be called a ________.

• A) self-managed team

• B) task group

• C) command group

• D) cross-functional team

Which one of the following refers to independent formal groups whose members, in addition to their regular jobs, take on traditional managerial responsibilities, such as hiring, planning and scheduling, and evaluating performance?

• A) Command groups

• B) Task groups

• C) Self-managed teams

• D) Cross-functional teams

The first group meeting is in progress. The five attendees are exchanging contact information and getting acquainted. This group is in the ________ stage.

During the ________ stage of the group development process, a relatively clear hierarchy of leadership and agreement on the group's direction emerge.

• A) forming

• B) storming

• C) norming

• D) performing

The ________ stage of the group development process is one in which close relationships develop and the group becomes cohesive.

• A) norming

• B) forming

• C) storming

• D) performing

Students often complain that having to work with assigned teammates results in a poorer group project. They are complaining about a(n) ________.

• A) external condition

• B) internal condition

• C) group member resource

• D) group task

Slow down, Bopha. You're making us all look bad." These comments likely came from a worker concerned about ________.

• A) group roles

• B) group norms

• C) groupthink

• D) social loafing