Management Communciation - Module 1, 2, 4

Communication by means of touch

• Tacesics

• Proxemics

• Kinesics

The amount of emotion shown in the voice

• Intensity

• Interference

• Acoustics

"I love you, Spanner" he told his dog. His dogged just wagged his tail in reply

• Interpersonal communication

• Extra personal communication

• Intrapersonal communication

• Mass communication

Fill in the missing need in Maslow's Hierarchy

Reaching one's full potential is known as ... ?

• Self-actualisation

• Self-esteem

• Physiological needs

• Security needs

The need for respect is the need for ... ?

• Self-actualisation

• Self-esteem

• Self improvement

• Self importance

You broke a vase at home and then spent the day at your friend's house to avoid speaking to your mother. This is called ...

• Gatekeeping

• Prejudice

• Stereotyping

• Ethnocintricity

When a group of people believe their culture is better than others. This is called ...

• Gatekeeping

• Prejudice

• Stereotyping

• Ethnocintricity

"What's poppin', home boy?" Sam told his grandfather

"Huh?" his grandfather replied.

Sam's words are an example of

• Jargon

• Slang

• Metaphors

• Idioms

"What is your address?" is a ... question

• Closed

• Open

• Specific

• Hypothetical