Human Resources Management 1

The methods or steps used to effectively develop and apply HR policies. What is it?

• HR equipment

• HR procedures

• HR policies

• HR department

FLSA stands for:

• A. Fair Labor Standards Act

• B. The United States Fair Labor Standards Act

• C. The United States Foundation Labor Standards Act

• D. Foundation Labor Standards Act

What kind of organization? An organization of employees who act together to protect and promote their interests:

• A. Human resources department

• B. Labor-intensive

• C. Executive committee

• D. Employee union

Staff members in the organization who direct the work of entry-level personnel. Who are they?

• A. Supervisor

• B. Manager

• C. Staff member

• D. General manager

Which is term the same meaning of Employee handbook?

• A. Employee schedule

• B. Employee manuscript

• C. Employee manual

• D. Employee description

The term "EAPs" stand for:

• A. Exploration Assignment programs

• B. Employee Assistance Programs

• C. Earning A-lot Profit

• D. Experience Adaptation Process

What do HRM should act with unqualified job applicants?

• A. Keeping for the next recruitment

• B. Providing enough job information to discourage

• C. Moving forward another departments

• D. Keeping for the inter

What is Job description?

• A. A list of tasks that a person working within a specific position must perform

• B. The amount of money generated from the sale of products and services to consumers of the hospitality operation.

• C. Staff members in the organization who direct the work of supervisors.

• D. Staff members in the organization who direct the work of entry-level personnel.

What can be calculated as the number of employees leaving during a year divided by the number of employees in the workforce?

• A. Employee recruitment rate

• B. Employee turnover rate

• C. Employee Downsizing rate

• D. Employee promotion rate

Why is there diversity in the Hospitality Workplace?

• A. This industry needs more employees

• B. It provided equal opportunities to persons

• C. It's difficult to employ the same level of employee

• D. The diversity lead the labor cost cheaper