giao tiếp, lỗi sai,word form

X: Hello, is that Liz speaking? Y: _________

• Yes, who's that? I can hardly hear you
• Hello, how are you?
• Hi, there. I'm Juliet.
• You can leave a message, please.

X: Hello, could I speak to Chris, please? Y: __________

• Sorry, he's not in.
• Yes, you could.
• Sure, go ahead.
• Certainly I am.

X: Shall I ring you later? Y: _________

• No, you won't.
• Yes, but I may be out.
• Sorry, I'm busy now.
• I couldn't agree more.

X: Do you know how this machine works? Y: ________

• It's very expensive.
• Will you call the mechanic tomorrow?
• Plug it in and push the green button.
• I think it's quite heavy.

X: __________ Y: Oh, the bulb went out when I switched it on

• Are there anything wrong?
• What matters to the lamp?
• Does the machine work properly?
• What's wrong with the lamp?

Ted: Could you buy some stamps for me?”

• A. Thank you. I’d love to
• I understand completely
• Sure, how many?
• That’s just what I think, of course

Linda: “I think it’s a good idea to have three or four generations living under one roof. They can help one another.” Janet: “ ______________________ .Many old aged parents like to lead an independent life in a nursing home”

• It’s nice to hear that
• Me, too
• I agree with you completely
• That’s not true

Lucy: “ ______________________” Susan: “ Sound great”

• In my opinion, the sound is perfect
• What a beautiful sound!
• Susan, how about coffee after work?
• What do you think of this piano, Susan?

Joe: “ Do you think that wind power will be an alternative source of energy?” Liz: “ ______________________”

• Maybe, I’m not sure
• Yes, I think so
• Are you kidding?
• No, thanks

Clerk: Could you come on Friday at 3:00?” Client: “ ______________________”

• No, that is impossible
• No, I don’t think so
• I hope not
• I’m afraid, I disagree