Quiz on Various Concepts

Quiz on Various Concepts

12th Grade

108 Qs

quiz-placeholder

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Quiz on Various Concepts

Quiz on Various Concepts

Assessment

Quiz

Other

12th Grade

Easy

Created by

Paul Alcantara

Used 2+ times

FREE Resource

108 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Vehicles, furniture, and dishwashers are examples of nondurable goods.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The higher the customer participation in service processes, the more certainty a firm has with respect to service time and capacity.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A process invariably resides within a department or traditional management function.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Proportional increases or decreases in the perceived benefits and the price of a product result in no net change in the value of the product.

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the context of the value chain model, fewer resources are needed to achieve performance goals when "information replaces assets."

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Quality measures the degree to which the output of a process conforms to the management's expectations and requirements.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Performance measures should support customer requirements.

True

False

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