Tremaine's Quiz

Where can I check for new information regarding Campaign updates/switches?

• Announcement channel

• FL Teams chat

• Daily File update

• Email

Following our switch to Clinician campaigns what days are new files added

• Mondays and Wednesdays

• Fridays, Saturdays, Sundays
• Tuesdays and Thursdays

• Mondays, Wednesdays, and friday

What should we be using the Follow - up aux in five9 for?

• Ordering pizza for the team

• Documentation for CMR/takeaway

• Making an outbound call

• Fax prescriber

If there are no opportunities on Outcomes and the patient answers how would we Disposition in PCP

• Invalid TIP - No longer needed

• Patient Refused

• Unable to Reach

• CMR/TIP no longer active 

When should I disposition as follow up needed?

• If my after call (ACW) is to high

• If I need to reach back out to a patient after calling Prescriber

• When a call back is requested

• Only for TIPs that have been completed and left pending on Outcomes

What is the preferred Method for sending Patient takeaways

• email

• mail

• fax

• Carrier pigeon

If a patient has autism and is unable to provide verbal consent for CMR, Can we complete the CMR with their parent/guardian without them listed as authorized rep in IJA?

• YES

• NO

How do we feel this week?

• Great

• I hate it here!

• Better then last week

• Stressed

• more open minded now