Attending and Following Skills

What is the 2nd position - "Receiver " ?

• Experiencing the situation as if you are yourself

• Experiencing the situation as if you are the other person

• Looking at the situation from your perspective

What does "SOLER" stand for in the context of attending behavior?

• Smiling, Observing, Leaning, Engaging, Reacting

• Sincere, Open-minded, Listening, Engaging, Responding

• Squarely facing, Open posture, Leaning forward, Eye contact, Relaxed expression

• Sensitive, Observant, Listening, Engaging, Reflective

In the context of attending behavior, what does the "GPA" stand for?

• Gaze, Proximity, Attitude

• Gestures, Proximity, Avoid distractions

• Gestures, Posture, Adjustments

• Gestures, Proximity, Adjustments

How should a listener maintain eye contact during an interaction?

• Avoid eye contact completely to not intimidate the speaker

• Maintain eye contact without any breaks

• Break eye contact when thinking, but gaze at the speaker for most of the interaction

• Stare at the speaker continuously to show intense interest

What is the recommended facial expression for a listener?

• Serious and stern to maintain authority

• Neutral and uninterested to not influence the speaker

• Friendly and relaxed, adjusting expression to match the speaker's emotions

• Expressionless to maintain professionalism

How can a listener show continual attention through gestures?

• By avoiding any head movement

• By making large nods frequently?

• By nodding the head slightly

• By shaking the head in disagreement

How do "Door openers" function in following behavior according to DIME?

• They close off conversations

• They indicate disagreement with the speaker

• They invite the speaker to talk and suggest readiness to listen

• They interrupt the speaker abruptly

According to DIME, what type of questions are recommended for effective following behavior?

• Closed and frequent questions

• Vague and ambiguous questions

• Rhetorical questions

• Infrequent and open questions

What is the purpose of "Minimal encouragers" in following behavior according to DIME?

• To express strong agreement with the speaker

• To let the speaker know you have heard them without indicating agreement or disagreement

• To imply disagreement with the speaker's ideas

• To imply disagreement with the speaker's ideas

How does "Empathetic/attentive silence" contribute to effective following behavior in "DIME"?

• It allows the speaker time to think and sets the pace of the conversation

• It demonstrates disinterest in the speaker's message

• It overwhelms the speaker with pressure to continue speaking

• It interrupts the flow of conversation