Workplace Reading and Problem Solving Quiz

Which three are items that you may be required to read each day in the workplace?

• Novels, newspapers, and Internet

• Contracts, product warranties, and newspapers

• Letters, books, and Internet

• E-Mail, Manuals, and requests

Which of the following would require that you follow a set of written directions accurately and precisely in order to keep operations working properly?

• Distributing a sign-up sheet for the company awards banquet

• Posting a schedule for staff meetings

• Explaining directions to the corporate office

• Installing the new printer and copy machine

While working, an employee may need to interpret a graphic display such as a

• medical chart

• news chat room on the Internet

• A brainstorm

• Pie graph or database

One way that good readers are problems solvers is

• to find an answer to a problem

• that they know how to solve problems that arise quickly

• that they know who to call for help

• that they are usually good at mathematics, too: to find an answer to a problem

Attitudes have a strong influence on what?

• How you will act

• All of the above

• How you react to others

• How others will treat you

If you are unsure about an answer to a question on a job application, you should

• leave it blank

• write N/A (not applicable)

• make up an answer

• None of the above

The most common type of one-to-one communication is found in

• public speaking

• Conversation

When working on an assembly line, what do team members quickly learn to do?

• Quit

• Delegate

• Cooperate

• Diversify

Which of the following is not a type of nonverbal communication?

• Gestures

• Facial expressions

• Posture

• Vocabulary

A job application provides the employer information about your

• ability to follow directions

• All of the above

• work experience

• education