Esthetics The Beauty Business

You will need to purchase insurance

when you open your own business because___________

• it protects you against malpractice suits

• it protects the general public against auto mishaps

• it protects your staff against compensation loss

• it protects your clientele against falls and accidents

_____ are essential benchmarks that, once achieved, help you to realize your mission

• objectives

• goals

• statements

• policies

What will you want to base your business location on?

• how many cars drive by per hour on average

• cost, rent, lease and utilities

• proximity to your homw

• your primary clientele and their needs

A (n)_____plan is a written description of the proposed business

• financial

• business

• design

• outlay

Characteristics of individual ownership include all of the following except.....

• owner makes all decisions

• limited owner liability

• owner receives all profits

• owner is the boss

Characteristics of a partnership arrangement include all of the following except.....

• more available capital

• combined abilities

• shared gains and losses

• one decision maker

business location should have all the following except:

• good visibility

• accessible parking

• unkempt yards

• high traffic

malpractice, property liability, and fire refer to types of...

• compensation

• taxes

• insurance

• benefits

a good telephone personality includes all of the following characteristics except...

• a monotone voice

• clear speech

• a pleasing tone of voice

• correct grammer

responding to customer complaints must not be handled with...

• tact

• courtesy

• self-control

• impatience