The expected behaviors and performance results associated with a particular person.

• Performance expectations

• Performance outcomes
• Individual results
• Roles

What theories related to managerial roles have been covered so far?

• Fayol's principles of management

• Maslow's Hierarchy of Needs
• Mintzberg's managerial roles

• Porter's Five Forces

According to Fayol’s description of the manager’s roles, how many roles does a manager have?

• 10
• 7
• 5
• 3

According to Fayol, a manager assumes the following roles:

• Researching, Analyzing, Reporting, Presenting
• Planning, Organizing, Commanding, Coordinating, Controlling
• Selling, Marketing, Advertising, Customer Service
• Hiring, Training, Firing, Promoting

According to Fayol, setting strategies and goals is part of .... role of managers.

• Directing
• Organizing
• Coordinating
• Planning

According to Fayol, identifying what resources can help us achieve our strategies and goals is about .... managerial role.

• directing
• leading
• planning
• organizing

According to Fayol, the managerial role concerned with the way we influence the behaviour of all the individuals and groups involved includes .... role.

• commanding

• coordinating
• planning
• organizing

According to Fayol, the managerial role concerned with the way we adjust the activities to individual groups includes .... role.

• organizing
• coordinating
• planning
• leading

According to Fayol, the managerial role concerned with what is our actual performance includes .... role.

• planning
• controlling
• leading
• organizing

How many roles does a manager have, according to Mintzberg?

• 8
• 12
• 5
• 10