management quiz

The hidden elements of an organization's culture include:

• physical structures

• language used in the organization

• employee values and assumption

• financial assets

• fixed assets

Corporate social responsibility (CSR) is most closely related to which of these organizational behaviour trends?

• Workforce diversity

• Employment relationship

• Virtual work

• Globalization

• Workplace values and ethics

Self-serving bias is associated with which perceptual process?

• Attribution Theory

• Halo Effect

• Social Identity Theory

• Stereotyping

• Self-fulfilling prophecy

Jung's psychological types are measured in:

• The Big Five personality types

• The locus of control scale

• Any instrument that also measures neuroticism

• The myers-briggs type indicator

• the self-monitoring personality test

Organizational citizenship refers to:

• The employee's right to vote for the company president

• Employee behaviours that extend beyond normal job duties

• The organization's obligations to to society

• The organization's attachment to a particular country rather than being a global entity

• the organization

The process of stereotyping includes:

• Identifying with people who belong to the groups that you don't belong to

• Believing that other people have the same beliefs and behaviours that you have

• Determining whether a person's behavior is due either to his or her motivation or factors beyond his/her control

• Assigning the cluster of traits from a social category to a person identified with that social category

• All of the answers are correct

Aptitudes, skills, and competencies all fall under which of the following concepts?

• Motivation

• Personality

• Values

• Ethics

• Ability

Employees are organizationally socialized:

• Beginning with the role management stage of organizational socialization

• Long before their first day of work

• Beginning with the company's orientation program on the first day of work

• Only when they enter management position

• Beginning with the encounter stages of organizational socialization

Companies with strong organizational cultures are more effective than companies with weak cultures:

• Because such organizations dont have subcultures

• if the cultural values emphasize costumer service rather than cost efficiency

• if their cultural values are compatible with the organization's external environment

• if there is high turnover among production employees

• never; companies with weak cultures are most always more effective than those with strong cultures

Which of the following refers to an individual's self-beliefs and self-evaluations?

• self-concept

• self- verification

• self-implication

• self-adulation

• self-efficacy