
Counter
Quiz
•
Other
•
Professional Development
•
Practice Problem
•
Easy
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32 questions
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1.
FILL IN THE BLANK QUESTION
1 min • 1 pt
starts when the guest reaches the counter and ends when the guest receives all the items ordered
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The faster the turnaround time, the more efficient the counter service is
true
false
3.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Conducts guest relations through correct order taking, correct punching of products in the POS and, efficient receiving of guest’s payment
4.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Fulfills orders through correct assembly of items and proper issuance of condiments band utensils and Completes the customer journey through proper dispatching of order
5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
completes the customer journey through proper dispatching of orde
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Manages the line through correct taking of guest’s order while on queue
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
During peak period, in order to speed up guests’ turnaround time, Counter Crew may be assigned by Managers to act as any of the following
Soda tender
fries bagger
softserve person
all of the above
none
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