MGT :)))

The final phase of the management process is _____ which involves monitoring the organization's progress toward its goals.

• planning
• organizing
• leading
• controlling
• decision making

Jordon, a manager, realizes that many employees are leaving the organization. He identifies inconvenient work timings and some of the new employment policies as the causes. Jordon decides to introduce better policies and flexible work timings to reduce employee turnover. This scenario illustrates Jordon's _____ skills.

• mechanical
• technical
• diagnostic
• spatial
• time management

Which of the following statements best reflects contemporary management trends?

• More and more organizations are using quality as a basis for competition.
• The service sector of the economy has steadily declined.
• Younger people entering the workforce over the past 20 to 30 years are more devoted to work and more
• willing to adapt.
• The emphasis on business ethics has declined.

_____ is one of the three specific ways for promoting innovation in organizations.

• Organization culture
• Organization development
• Enterprise resource planning
• Force-field analysis
• Division of labor

_____ is the financial remuneration given by an organization to its employees in exchange for their work.

• Progression
• Compensation
• Validation
• An intangible benefit
• Insurance

Which of the following motivational theories is based on the idea that employees compare the treatment they receive relative to others' treatment in order to determine if they are being treated fairly?

• Expectancy theory
• Reinforcement theory
• Equity theory
• Hierarchy of needs theory
• Two-factor theory

Elena is a sales representative. She gets paid a base salary plus a percentage of sales attained as a commission for a period of time. Her pay is an example of _____.

• merit pay plan
• scanlon plan
• gainsharing program
• nonmonetary incentives
• incentive pay plan

_____ is a group based incentive reward system where the distribution of gains is tilted heavily toward the employees.

• Merit pay
• Gainsharing
• Piece-rate incentive plan
• Scanlon plan
• Sales commission

The _____ varies the number of behaviors needed for each reinforcement.

• variable-ratio schedule
• fixed-ratio schedule
• variable-interval schedule
• fixed-interval schedule
• nine-eighty schedule

A company that specializes in indoor farming has recently acquired a large warehouse. Which of the following budgets will this company use to determine and plan the area available for various functions?

• Operating budget
• Space budget
• Labor budget
• Revenue budget
• Expense budget