PHS Chapter 11 Study Guide

Social and human services assistants are the frontline in dealing with people and interacting one-on-one with clients.

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Program directors and caseworkers are examples of community health workers.

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Caseworkers have a small caseload of one or two clients whom they manage.

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Social workers are advocates for people who know how to help themselves.

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Development officers are responsible for securing funding to meet program goals and objectives.

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Caseworker positions typically require an internship prior to employment.

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People often belong to several social systems at the same time.

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Being well informed is one way family and community services workers can be involved in shaping public policy.

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Civic engagement works best when citizens get involved to further their own agendas.

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In family and community services, the higher-paying jobs tend to have more direct client contact.

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