8.3 Managing Messages

Folders help to sort and organize email messages.

• TRUE

• FALSE

We could drag each email into the new folder individually,

but an easier way would be to create a __________

that tells Outlook to do this automatically. 

• rule

• law

• process

• soft key

To edit or delete a rule, click ____________ on the ribbon

and then choose Manage Rules & Alerts. 

• Rules

• Options

• Insert

• Home

Configure Outlook to temporarily reply to all incoming emails

with a message that says we're out of the office. 

• Automatic Reply

• Instant Reply

• Reply Rules

• Organized Reply

Match the following

• search folders

• By default, all new incoming emails arrive here

• message folders

• used to organize email messages

• inbox

• convenient way to save search terms

Match the following

• search

• search for information in your Outlook account

• message icons

• you can broaden the search to include all Outlook items

• search scope

• three additional pieces of information

• sorting options

• by date, by sender, by subject, by priority

Match the following

• ignore

• you're part of an ongoing conversation that you no longer want to be part of

• junk

• delete all but the most recent email in a conversation

• clean up

• move the selected message to archive folder

• archive

• sends the selected email to the junk folder

Search folders aren't true folders,

because they simply show messages stored in other folders.

• TRUE

• FALSE

You may want to retract a message you've recently sent out

• Edit Message

• Recall this Message

• Resend this Message

• View in Browser

Match the following

• Follow up

• add a reminder to an email

• Categorize

• group of preconfigured action buttons

• Quick Steps

• apply a color-code to emails

• Rules

• automatically perform actions on emails based on certain criteria