06: Performance Management

06: Performance Management

Professional Development

34 Qs

quiz-placeholder

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06: Performance Management

06: Performance Management

Assessment

Quiz

Other

Professional Development

Practice Problem

Easy

Created by

Arran Caza

Used 5+ times

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34 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in an effective performance management system?

Monitor & Evaluate Performance

Review Performance

Provide Consequences

Define Performance

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does Step 2 in performance management involve?

Deliver feedback and coaching.

Set goals and communicate performance expectations.

Measure and evaluate progress and outcomes.

Administer valued rewards and appropriate punishment.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the focus of Step 3 in performance management?

Define Performance

Monitor & Evaluate Performance

Review Performance

Provide Consequences

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does Step 4 of the performance management system entail?

Set goals and communicate performance expectations.

Measure and evaluate progress and outcomes.

Deliver feedback and coaching.

Administer valued rewards and appropriate punishment.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one of the purposes of performance management?

To decrease employee morale

To make employee-related decisions

To reduce customer service quality

To increase employee turnover

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Effective performance management can lead to:

Lower profitability

Lower productivity

Higher employee engagement

Decreased customer service

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a result of well-executed performance management?

Higher profitability

Lower turnover

Lower productivity

Higher customer service

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