VADP_WSC_L5-Topic 1.5

How do customers pay for items at Amazon Go stores?

• By scanning each item's barcode

• By interacting with traditional checkout registers

• Automatically through their Amazon account

• By paying with cash or credit card

• By using a self-checkout kiosk

What technology is utilized in Amazon Go stores to track products and facilitate the "just walk out" shopping experience?

• GPS tracking

• Radio-frequency identification (RFID)

• Computer vision, sensor fusion, and deep learning

• Barcode scanning technology

• Voice recognition technology

What types of products are typically available at Amazon Go stores?

• Ready-to-eat meals, grocery essentials, and local favorites

• Only electronics and gadgets

• Clothing and accessories

• Books and stationery items

• Home appliances and furniture

How do customers enter Amazon Go stores?

• By presenting a physical membership card

• By scanning a code or QR code on the Amazon Go app

• By providing a secret code at the entrance

• By pressing a button on the storefront

• By showing their driver's license

What are Amazon's plans regarding the expansion of its cashierless technology?

• Scaling back on physical stores

• Closing all Amazon Go stores

• Focusing solely on online retail operations

• Investing in the growth of Amazon Go and Fresh stores

• Collaborating with traditional retailers for cashierless technology integration

Why are some stores, like Walmart and Costco, reconsidering their self-checkout strategies?

• To increase labor expenses

• Due to customer complaints about slow and unreliable machines

• To enhance the shopping experience

• To reduce merchandise losses

• To promote social interaction

What is one of the main reasons Booths, a British supermarket chain, is removing self-checkout stations?

• Customers frequently misidentify fruits and vegetables

• Customers prefer interacting with human cashiers

• Self-checkout machines are too fast and efficient

• Customers dislike the self-checkout process

• Customers prefer self-checkout over traditional checkouts

According to the article, what challenges do retailers face with self-checkout technology?

• Increased labor costs due to additional staffing requirements

• Difficulty in integrating self-checkout systems with existing infrastructure

• Lack of customer interest in using self-checkout options

• Limited options for payment methods with self-checkout systems

• Technical glitches leading to customer frustration

What tactics have some customers employed to exploit the self-checkout system and steal items?

• Scanning counterfeit barcodes

• Paying with cash or credit card

• Scanning all items properly and paying for them

• Not scanning items

• Asking for assistance from store employees

What measures are retailers taking to address issues with self-checkout, according to the article?

• Removing all self-checkout stations

• Increasing merchandise losses

• Expanding the use of self-checkout technology

• Ignoring customer complaints

• Adding more staff to self-checkout areas