LESSON 10-5 Key Motivation Techniques

What is the primary purpose of Management by Objectives (MBO)?

• To reduce the workload of managers

• To clarify the roles employees are expected to play in reaching the organization's goals

• To eliminate the need for employee training

• To increase the financial benefits for employees

Which step in Management by Objectives involves securing top management acceptance?

• Step 4

• Step 3

• Step 1

• Step 2

What does job enrichment aim to provide employees with?

• An increase in salary without changing job roles

• A reduction in job hours

• More variety and responsibility in their jobs

• Less responsibility in their jobs

What is behavior modification?

• A process for hiring new employees

• A method of reducing employee benefits

• A systematic program of reinforcement to encourage desirable behavior

• A strategy for increasing company profits

What does flextime allow employees to do?

• Work from home exclusively

• Set their own work hours within employer-determined limits

• Take unlimited vacation time

• Work without any performance evaluations

What is telecommuting?

• Commute sharing to reduce transportation costs

• Traveling for work purposes

• Working remotely all the time or for a portion of the work week

• Working exclusively in an office setting

What does employee empowerment involve?

• Limiting employee access to company resources

• Making employees more involved in their jobs by increasing their participation in decision making

• Decreasing the variety of tasks an employee performs

• Reducing the number of employees in decision-making processes

What is employee ownership?

• A management strategy to reduce operational costs

• A situation in which employees own the company they work for by virtue of being stockholders

• A policy that allows employees to own pets at work

• A situation where employees rent the equipment they use

What is a compressed workweek?

• A work schedule that spreads 40 hours across three days

• A work schedule that spreads 40 hours across five days

• Allows employees to work a 40-hour week in four days instead of five

• A flexible work schedule that varies from week to week

What is the result of successful behavior modification?

• Desirable behavior is encouraged through a systematic program of reinforcement

• Increased workload for managers

• Employees are less satisfied with their jobs

• Decreased employee performance