Customers Level 4 Unit 5

In a recent survey we found that callers’ levels of                      with the call centre were below average.

• satisfaction

• loyalty

The                        was rather slow at that new restaurant, but the food was good when it arrived.

• product

• service

If a company does not provide good service, then customer                    is likely to be low.

• expectations

• loyalty

I find mornings the most                            part of the day. I always get the most done before lunch.

• productive

• requiriments

With over 300 products in stock, we’re sure you’ll find something to meet your                                  .

• requirements

• products

We not only want to meet the                           of our customers, but we also want to exceed them.

• requirements

• expectations

I expect the television to be                           on Tuesday.

I hope I don’t have to wait all day for it to come.

• expected

• delivered

Our customer                          policy is there to provide a high-quality service.

• care

• satisfaction

The company sells a wide range of                             , everything from computers to kitchen appliances.

• products

• services

write – confirm – our meeting – Friday 4th