SOALAN LATIHAN FB L3 C04 2

Which choice is an obstacle to problem solving and decision-making?

• I. Past history
• II. A person's insecurity
• III. A determined character
• IV. Fear of success or failure

What types of Exercises are used?

• I. Intensive training
• II. Training after work
• III. Institutional training
• IV. Training outside the workplace

There are many common methods used when hiring new employees. Among them?

• I. Inform specific agencies.
• II. Information or advertising through employees.
• III. Applications and interviews directly from the candidate.
• IV. External sources are individuals outside the organization.

Which are the factors that influence the selection of communication?

• Cost
• Time
• Nature of message
• Need for a written record

Which of the following are the functions of the Human Resources Department?

• Preparing payroll
• Organizing training
• Advertising vacancies
• Maintaining employee records

Methods used to evaluate employee performance such as:

• Check list
• Gantt chart
• Essay appraisal
• Behaviorally anchored rating scales.

Which of the following are characteristics of effective performance appraisal programs?

• The program must elicit a change in behavior of employees.
• The program must provide a basis for making compensation decisions.
• The program can “trick” employees into believing they are performing well.
• The program must provide information used as a basis for making promotion, transfer, or termination decisions.

How would a written communication between two departments within the company be made?

• Memo
• Intercom
• Letter post
• Recorded delivery

Which of the following is true regarding page orientation of a document?

• Page orientation can be changed at any time.
• Page orientation must be set before starting typing.
• Page orientation of document determines by printer.
• Page orientation of a document cannot be changed.

What does the keyboard shortcut “CTRL+W’ stand for?

• Save and close documents.
• Save and print the document.
• Without save, Close document.
• Save and Close Word Application.