Mid Test Comlist type A

Complete this label and put it on the top left corner. Oh, right. I'll send it by the last way you said. Next, ....

Evaluate responses using AI:

OFF

How long has the photocopier been owned by the customer?

• 24 months

• 36 months

• 12 months

• 3 months

What seems to be the trouble with the photocopier according to the conversation?

• lagged screen

• a strange noise-machine

• jammed paper

• running out-ink

What is the weight of the package?

• 2.0

• 1.5

• 1.0

• 1.3

What solution does the customer service representative offer to fix the problem?

• Sending someone immediately

• Sending a manual

• Sending a new photocopier

• Sending someone in the late afternoon

What does the customer express about being busy at their location?

• Frustration

• Indifference

• Excitement

• Satisfaction

What action is the customer service representative able to take finally?

• Replacing the photocopier

• Scheduling an evening visit

• Scheduling a morning visit

• Offering a discount

What can be inferred about the outcome of the conversation?

• The photocopier will be replaced

• The customer will fix the problem themselves

• The problem will be resolved the next day

• A technician will arrive in the morning

What is the total cost for sending the package with airshore service?

• £5.28

• £3.50

• £4.20

• £9.39

How much does it cost to send the package to Switzerland by surface mail?

• £5.28

• £9.39

• £4.20

• £5.89