prefinal fundamentals

Which concept emphasizes constant innovation and improvement in business processes?

• Reengineering

• Lean management

• Soft side of change implementation

• Continuous improvement (Kaizen)

How does continuous improvement contribute to long-term profitability?

• By implementing radical redesigns in business processes

• By constantly seeking ways to add value to products and services

• By focusing solely on short-term gains and cost-cutting measures

• By disregarding customer satisfaction and loyalty

What's the main difference between reengineering and continuous improvement?

• Reengineering makes big changes quickly, while continuous improvement makes small changes over time.

• Reengineering and continuous improvement are like siblings—they're similar but not exactly the same.

• Reengineering is about quickly making things better, while continuous improvement focuses on steady progress.

• Reengineering and continuous improvement are just different names for the same process.

Why do people often find the 'soft side' of change implementation challenging?

• Soft changes are less important than hard ones.

• Soft changes are easier for employees to accept.

• Soft changes mean changing how people think and act, which can be tough.

• Soft changes don't really matter much because they don't affect customers

What is the value chain?

• A linear sequence of activities focused solely on cost reduction

• A series of interconnected processes aimed at transforming inputs into outputs with increased value

• A network of suppliers and distributors collaborating to maximize profits

• A hierarchy of management overseeing various departments within an organization

Which of the following statements best describes sustaining innovation?

• Sustaining innovation aims to revolutionize existing products and processes within an organization.

• Sustaining innovation focuses on maintaining the status quo without making any changes.

• Sustaining innovation involves making incremental improvements to existing products, services, and operations.

• Sustaining innovation seeks to disrupt existing markets with completely new products and services.

Why is technology infrastructure considered a support activity within the supply chain?

• Because it directly involves the creation and delivery of the product or service.

• Because it facilitates communication and coordination among supply chain participants.

• Because it primarily focuses on financial management and procurement.

• Because it is unrelated to the core functions of the supply chain.

Which of the following activities is considered a primary activity in the supply chain of a manufacturing organization?

• Human resource management

• Marketing and sales

• Accounting and finance

• Operations

What is the primary goal of any organization, according to Michael Porter's concept?

• Maximizing profit

• Providing value to stakeholders

• Expanding market share

• Minimizing costs

Which of the following statements accurately describes disruptive innovation?

• Disruptive innovation maintains the status quo of the marketplace.

• Disruptive innovation often starts with a higher level of performance than existing market standards.

• Disruptive innovation initially provides a lower level of performance than what the market has grown to accept.

• Disruptive innovation targets only the existing customer base without aiming for expansion.