G5 4Q ENT Meaning N Differences between Products N SERV

Which of the following is a characteristic of services?

• Can be separated from the person who offers it

• Can be touched

• Can be standardized

• Can be stored for future use

What type of goods are easily consumed and cheaper than durable goods?

• Durable goods

• Perishable goods

• Intangible goods

• Non-durable goods

What is an example of a durable good?

• School supplies

• Jewelry

• Soap

• Food

Which of the following is an example of a non-goods service?

• Food catering

• Typing jobs

• Automotive repairs

• Clothing repair

What type of products are tangible goods?

• Durable goods

• Non-durable goods

• Intangible goods

• Services

What is a characteristic of services that makes them difficult to standardize?

• Perishable

• Intangible

• Inseparable

• Variability

What is an example of a non-goods service related to the hotel industry?

• Food preparation

• Typing jobs

• Automotive repairs

• Housekeeping services

Which of the following is a type of owned goods service?

• Automotive repairs

• Typing jobs

• Clothing repair

• Food catering

What type of products are results of different materials made, grown, processed, and innovated into something sold or used?

• Non-durable goods

• Durable goods

• Intangible goods

• Services

What is an example of a non-goods service related to communication?

• Automotive repairs

• Food catering

• Housekeeping services

• Typing jobs