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Virtual Systems & Services Quiz - 1- New

Authored by Fraz Sarwar007

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12th Grade

Used 2+ times

Virtual Systems & Services Quiz - 1- New
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In IT service management, what does "ITIL" stand for?

Integrated IT Learning

International Technology Integration Language

Information Technology Information Library

IT Tools and Infrastructure Library

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key characteristic of hyper-convergence?

It integrates resources loosely in multiple hardware components.

It is not software-centric.

It integrates storage, computing, networking, and virtual resources tightly in a single hardware.

It requires support from multiple vendors.

3.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

How does super-convergence differ from hyper-convergence?

Super-convergence is not tightly integrated.

Super-convergence is faster than hyper-convergence.

Super-convergence integrates resources in multiple hardware components.

Super-convergence is not supported by a single vendor.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which type of service may or may not be visible to the customer, but the customer does not perceive them as services in their own right?

Core services

Enabling services

Enhancing services

Excitement factors

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary responsibility of the Operations Phase in IT solution management?

Deployment of the IT solution

Maintaining, monitoring, and supporting the IT solution throughout its operational life

Decommissioning the solution

Handoff to the manage layer

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary function of core services?

To make the core service more exciting

To provide the basis for customer satisfaction

To enable the delivery of core services

To attract customers from competitors

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How do services facilitate outcomes for customers?

By increasing ownership of specific costs and risks

By limiting the outcomes customers want to achieve

By decreasing the probability of desired outcomes

By enhancing the performance of associated tasks and reducing constraints

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