Quality Management System Quiz
Authored by ilse Der
History
12th Grade
Used 1+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does the Process Flow Map identify?
Employee responsibilities
Procedures for handling customer complaints
Major processes associated with the business
Administrative tasks
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which standards does the Quality Management System conform to?
ISO 9001:2015, AS9100D, ISO 13485:2016
ISO 9002:2015, AS9100C, ISO 14001:2016
ISO 9001:2015, AS9100C, ISO 14001:2015
ISO 9001:2016, AS9100D, ISO 13485:2015
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What commitment is outlined regarding meeting customer requirements?
Occasionally meet customer requirements
Consistently meet customer requirements as well as standards mentioned
Meet customer requirements only if it doesn't affect the company's bottom line
Disregard customer requirements to cut costs
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the purpose of the Quality Management System developed by the organization?
To satisfy the needs of employees
To meet legal requirements only
To satisfy the needs of customers and improve overall management
To increase production speed
5.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Which standards are mentioned as part of the Quality Management System?
ISO 9001:2008, AS9100C, ISO 14001:2015
AS9100 standard, ISO 13485 standard, Federal Aviation Requirements
ISO 9001:2015, ISO 27001:2013, ISO 45001:2018
ISO 9001:2015, AS9100D, ISO 13485:2016
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary aim of the Quality Management System developed by the organization?
To increase profits
To meet legal requirements only
To provide quality services at competitive pricing and continually improve management
To reduce employee turnover
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the overall commitment towards service improvement?
Maintain the status quo
Continually improve the Quality Management System and the service provided to customers
Decrease the quality of services to reduce costs
Ignore customer feedback
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