Servicio al cliente
Quiz
•
English
•
Professional Development
•
Practice Problem
•
Hard
Danna Garcia
Used 7+ times
FREE Resource
Enhance your content in a minute
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Para indicar en Inglés a un cliente que sus datos están al día o actualizados decimos...
●"You are currently subscribed to our premium service."
●"Your account information is up to date."
● "You are eligible for our special promotion."
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Para indicar en Inglés a un cliente que el es un cliente valioso decimos...
"Is there anything else we can do to improve your experience?"
"Is there anything else I can assist you with?"
"You are a valued customer, and we appreciate your business."
"We are grateful for your continued support."
3.
FILL IN THE BLANK QUESTION
1 min • 1 pt
"Servicio al cliente" se dice en Inglés...
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Para ofrecer soluciones o asistencia:
●"You are currently subscribed to our premium service."
●"Your feedback is important to us, and we are glad to hear that you are satisfied with our service."
●"We are grateful for your continued support."
●"You are entitled to a refund according to our policy."
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Negar una solicitud:
●"we are not able to offer that service."
●"I'm sorry that we're not able to meet your needs in this instance."
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Para confirmar entendimiento:
●"Are you happy with the level of service you received?"
●"Is it fair to say that the main issue is with your internet connection?"
●"Is this the first time you've encountered this issue?"
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Para solicitar información adicional:
●"Are you happy with the level of service you received?"
●"Are you saying that you haven't received the package yet?"
●"Are you using any specific software or application?"
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
10 questions
Making small talk about what you did on a recent trip
Quiz
•
Professional Development
10 questions
Vocabulary Quiz Unit 2
Quiz
•
Professional Development
10 questions
NRA Quiz
Quiz
•
Professional Development
14 questions
Discover Canada: How Canadians Govern Themselves
Quiz
•
Professional Development
10 questions
ADVANCE 5 - RELATIVE CLAUSES
Quiz
•
Professional Development
14 questions
Final Evaluation- Deke Malloy Case
Quiz
•
Professional Development
11 questions
5.2 Verb Patterns
Quiz
•
University - Professi...
10 questions
Pre IELTS - Vocab Test 3
Quiz
•
Professional Development
Popular Resources on Wayground
8 questions
2 Step Word Problems
Quiz
•
KG - University
20 questions
Comparing Fractions
Quiz
•
4th Grade
15 questions
Fractions on a Number Line
Quiz
•
3rd Grade
20 questions
Equivalent Fractions
Quiz
•
3rd Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
10 questions
Latin Bases claus(clois,clos, clud, clus) and ped
Quiz
•
6th - 8th Grade
22 questions
fractions
Quiz
•
3rd Grade
7 questions
The Story of Books
Quiz
•
6th - 8th Grade
