Servicio al cliente
Quiz
•
English
•
Professional Development
•
Practice Problem
•
Hard
Danna Garcia
Used 7+ times
FREE Resource
Enhance your content in a minute
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Para indicar en Inglés a un cliente que sus datos están al día o actualizados decimos...
●"You are currently subscribed to our premium service."
●"Your account information is up to date."
● "You are eligible for our special promotion."
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Para indicar en Inglés a un cliente que el es un cliente valioso decimos...
"Is there anything else we can do to improve your experience?"
"Is there anything else I can assist you with?"
"You are a valued customer, and we appreciate your business."
"We are grateful for your continued support."
3.
FILL IN THE BLANK QUESTION
1 min • 1 pt
"Servicio al cliente" se dice en Inglés...
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Para ofrecer soluciones o asistencia:
●"You are currently subscribed to our premium service."
●"Your feedback is important to us, and we are glad to hear that you are satisfied with our service."
●"We are grateful for your continued support."
●"You are entitled to a refund according to our policy."
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Negar una solicitud:
●"we are not able to offer that service."
●"I'm sorry that we're not able to meet your needs in this instance."
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Para confirmar entendimiento:
●"Are you happy with the level of service you received?"
●"Is it fair to say that the main issue is with your internet connection?"
●"Is this the first time you've encountered this issue?"
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Para solicitar información adicional:
●"Are you happy with the level of service you received?"
●"Are you saying that you haven't received the package yet?"
●"Are you using any specific software or application?"
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
15 questions
REVIEW NF1 SOUND AND RADIO
Quiz
•
Professional Development
15 questions
Mar 24 Safety Quiz
Quiz
•
Professional Development
14 questions
TECHNOLOGY
Quiz
•
3rd Grade - Professio...
9 questions
Questions with "to be" in Present
Quiz
•
10th Grade - Professi...
14 questions
SCHOOL SUBJECTS
Quiz
•
6th Grade - Professio...
11 questions
Advanced Test 😀
Quiz
•
Professional Development
15 questions
Going for Water
Quiz
•
KG - Professional Dev...
11 questions
Website Security Features.
Quiz
•
Professional Development
Popular Resources on Wayground
25 questions
Multiplication Facts
Quiz
•
5th Grade
15 questions
4:3 Model Multiplication of Decimals by Whole Numbers
Quiz
•
5th Grade
10 questions
The Best Christmas Pageant Ever Chapters 1 & 2
Quiz
•
4th Grade
12 questions
Unit 4 Review Day
Quiz
•
3rd Grade
20 questions
Christmas Trivia
Quiz
•
6th - 8th Grade
18 questions
Kids Christmas Trivia
Quiz
•
KG - 5th Grade
14 questions
Christmas Trivia
Quiz
•
5th Grade
15 questions
Solving Equations with Variables on Both Sides Review
Quiz
•
8th Grade
