B4L6 warm-up quiz

What are the dubba wallas known for in Mumbai?

• Repairing vehicles

• Serving food to mankind

• Delivering groceries

• Wearing white caps

How many home-cooked meals do the dabbawalas deliver every business day?

• 150,000

• 100,000

• 200,000

• 250,000

What is the average number of mistakes made by the dabbawalas in a month?

• 1

• 2

• 3

• 4

What rating did Forbes magazine give to the dabbawalas for their accuracy?

• 99.9999%

• 99.9%

• 99.999%

• 99.99%

According to the text, what do top-notch business schools say the dabbawalas could teach westerners?

• Innovative technology

• Time management

• Customer service skills

• Enthusiasm over experience