Business communication can be

• upward, downup, peer

• upward, downside, horizontal

• upward, downward, horizontal

employee communicates with another employee

• upward

• downward

• horizontal

Write a type of communication

Employee communicate with managers

Business report is an example of

• visual communication

• oral communication

• written communication

Business reports .....

Business reports describe what happened during a business event

• True

• False

Write a golden rule of e-mails

Write one of the things you shouldn't do when you write an e-mail

According to a recent study, most of the meaning in a conversation depends of non-said words.

• True

• False