Training Summary

Training Summary

Professional Development

9 Qs

quiz-placeholder

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Training Summary

Training Summary

Assessment

Quiz

Education

Professional Development

Practice Problem

Medium

Created by

Pipe Moreno

Used 1+ times

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9 questions

Show all answers

1.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Media Image

What's the right term that defines the way we relate and engage with the customers?

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Cuales son las partes del confirmation script?

Opening, Pitch and Confirmation

Opening, Pricing and Confirmation

Pitch, Opening and Confirmation

Pitch, Pricing and confirmation

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When making a transfer to a different department, which information should be provided to the other agent?

Contract ID 

Contact ID

ME DORMI CUANDO LO EXPLICARON 

Site ID

4.

DRAW QUESTION

3 mins • 1 pt

Draw the icon of the tool that could be used to create and cancel cases:

Media Image

5.

FILL IN THE BLANK QUESTION

1 min • 1 pt

BA significa:

6.

FILL IN THE BLANK QUESTION

1 min • 1 pt

BE significa:

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can we offer a Protection plan in a rental equipment?

False

True

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